Privacy policy

This Privacy Policy describes how Nervemedy (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://nervemedy.com

Nervemedy is owned and operated by ST Ecommerce LLC, a Wyoming limited liability company, United States.


1. Personal Information We Collect

A. Information You Provide

When you make a purchase or attempt to make a purchase, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this as “Order Information.”


B. Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and interaction with our Site, including:

  • IP address

  • Browser type

  • Time zone

  • Device type

  • Pages viewed

  • Products viewed

  • Referring URLs

  • Interaction behavior

This is referred to as “Device Information.”

We collect this information using:

  • Cookies

  • Log files

  • Pixels and tracking technologies

  • Analytics tools


2. Advertising & Tracking Technologies

We use third-party advertising and analytics services including:

  • Meta (Facebook/Instagram) Ads

  • Google Ads

  • Google Analytics

These services may use cookies, pixels, and similar technologies to:

  • Measure ad performance

  • Understand user behavior

  • Improve marketing campaigns

  • Deliver relevant advertisements

You can learn more about how these platforms handle data:

Meta: https://www.facebook.com/privacy/policy/
Google: https://policies.google.com/privacy

You can manage ad personalization settings directly through:

  • Facebook Ad Settings

  • Google Ad Settings

  • Network Advertising Initiative opt-out tools


3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide order confirmations and customer service

  • Prevent fraud and assess risk

  • Improve our website performance

  • Analyze marketing effectiveness

  • Provide relevant product information

We only use data where we have a lawful basis to do so.


4. Sharing Your Information

We share your information only as necessary with trusted service providers, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Advertising platforms (Meta, Google)

  • Analytics providers

We may also share information when required by law or to protect our legal rights.

We do not sell personal data.


5. Data Retention

We retain Order Information for business and legal compliance purposes unless you request deletion.


6. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to marketing

  • Request data portability

California Residents (CCPA)

If you are a California resident, you may request disclosure of:

  • Categories of personal information collected

  • Sources of that information

  • Purpose for collection

  • Categories of third parties receiving data

You may also request deletion of your personal information.


European Residents (GDPR)

If you are located in the European Economic Area, we process your data under lawful bases including:

  • Contract fulfillment

  • Legitimate interest

  • Legal obligation

Your information may be transferred outside the EU, including to the United States.


7. Cookies

We use cookies to:

  • Enable checkout functionality

  • Remember preferences

  • Measure marketing performance

  • Improve site usability

You can disable cookies via your browser settings.


8. Data Security

We use industry-standard security measures to protect your personal data. However, no system is 100% secure.


9. Updates

We may update this Privacy Policy periodically. Updates will be posted on this page.


10. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: support@nervemedy.com
Website: https://nervemedy.com


Imprint / Legal Disclosure

Company Name: ST Ecommerce LLC
State of Formation: Wyoming, United States

Principal Office Address:
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States

Website: https://nervemedy.com
Email: support@nervemedy.com